I agree with Plati on this one. You just don't say it to the press.
Plati's attitude is exactly what is wrong with CU. There are a select few at CU who, for some reason, believe that they work in an ivory tower, where they are always right, and everyone else is always wrong.
Now before I go any further, let me say, I think the kid who is asking for his money back is all sorts of douche. You made a road trip to California, probably had a great time in everything EXCEPT the game, and you are pissed? (And you really, truly, honestly believed a Dan Hawkins coached football team had a chance of WINNING that game?!?! please!)
I do NOT think CU should give him his money back. I don't think CU should give the kid anything. They are exactly right that there's no guarantee on any ticket or any game or anything like that.
But the "that doesn't even deserve a response" attitude is what pisses me off. Like hell it doesn't deserve a response!!! It deserves a response of ****canning that worthless head football coach for doing the same exact thing he's done for four straight years. It deserves a response of "We share your frustration, but greatly appreciate that you made the trip to California to follow your Buffs." Mike Bohn has worked very hard the past few years to develop the "Your team" ideology -- and this dumbass who lives in the ivory tower shatters it all in one phrase with his "that doesn't deserve a response." Rather than acknowledge a fan's frustrations, while encouraging his continued support, Plati ****s on him from the get-go, as though he's some kind of lesser person. He's a fan, you dip****!
I lost all respect for Plati 15 years ago, and he never disappoints with his holier-than-thou attitude about CU sports.